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"Trust is built step by step, commitment by commitment, on every level."
Dear Aspiring Sales Executive
In this module we will explore the highly competitive world of vehicle sales, success hinges not only on product knowledge but also on the relationships you build with your customers. Building Trust and Likeability is a foundational skill that separates top-performing sales executives from the rest. This module will guide you through the key principles and strategies for establishing genuine connections with your customers, fostering trust, and creating a positive rapport. By mastering these techniques, you’ll not only enhance customer satisfaction but also build long-lasting relationships that lead to repeat business and referrals. Trust and likeability are your most powerful tools in turning potential buyers into loyal customers.
Let’s embark on this journey together and unlock your true potential!
Outcomes:
By the end of this module, you will understand the importance of building trust and likeability in sales. You will be equipped with practical techniques to engage with customers genuinely, ensuring a positive and memorable customer experience. Let’s embark on this journey to sales excellence together.
Objectives:
Learning Outcomes:
Content:
The Cadet is always looking for talent – people who are keen to learn and develop – and then get into a job and apply what they have learned. People who are willing to invest in themselves are then ready to reap the benefits of their preparation. People who want to succeed and exceed! People like you? If you are one of them, then…